Frequently asked questions
Everything you need to know about our evidence-based educational resources.
Is your content explicit?
No. Our teaching is anatomical, relational, and skills-based. We avoid explicit imagery and focus on communication, consent, safety, and health literacy.
Who reviews your courses?
Each course is reviewed by licensed educators and healthcare professionals. We note the last review date and update materials when best practices change.
Do you offer certificates?
Yes. Many courses include a completion certificate. Educator modules may include professional development hours where applicable.
Can I request a refund?
We provide a 14-day refund window for self-paced courses if less than 20% of content has been completed. Live cohorts follow separate policies noted on enrollment pages.
Is my data private?
We minimize data collection and encrypt account credentials at rest. See our Privacy Policy for details.
How do I ask sensitive questions?
Use our contact form or cohort Q&A. Avoid personal medical details; our content is educational and not a substitute for professional care.
Do you support screen readers and captions?
Yes. We provide captions, transcripts, keyboard-friendly navigation, and high contrast. Contact us for additional accommodations.
How do Fallows work?
Click “Add to Fallows” in the catalog to save a course to your local browser. Visit the Fallows page to manage your list.